AdhocM: Leading US Market Research Fieldwork Experts

Privacy Policy — adhocM Inc.
Effective Date: [May 1st 2025]

Company: adhocM Inc. (“adhocM,” “we,” “us,” or “our”)

1) Who we are & what this covers
adhocM is a market‑research company based in [Anaheim, CA]. We recruit and manage participants for research such as focus groups, interviews, usability tests, and surveys to help clients understand consumers’ needs and preferences. This Privacy Policy explains how we collect, use, share, and safeguard personal information—and the choices available to you.

2) Information we collect
The information we collect depends on the study and how you interact with us. Common categories include:

· Identifiers & contact details: name, email, phone numbers, postal address.

· Demographics: e.g., age range, gender, education, employment, income band.

· Professional information: employer, role/title, industry (for B2B studies).

· Technical data: IP address and basic device/browser data when you use our website or third party websites for collecting data (for security, fraud prevention, and analytics).

· Study materials: screener responses, scheduling details, research recordings (audio/video), transcripts/notes, and incentive/payment records.

To join our participant list, we typically request your name, date of birth, email, and phone number. On some signup pages, we may ask you about devices or products you currently own and use.

3) How we collect information
· Directly from you (online forms, phone/email/SMS, during screening or studies).

· Automatically via our websites or portals (security/analytics cookies or similar).

· From service providers or publicly available sources, where permitted, to verify eligibility for certain projects.

4) How we use information
We use personal information to:

· Determine eligibility for research projects and send invitations;

· Schedule sessions, manage participation, and process incentives;

· Operate, secure, and improve our websites and research tools;

· Create aggregated or de‑identified insights for clients;

· Comply with legal and contractual obligations.

Participation is voluntary and does not create an employment relationship with adhocM.

5) Email addresses & other communications (CAN‑SPAM context)
When we email known contacts or invite respondents to participate in research, we clearly identify ourselves, provide contact information, and reuse addresses only as legitimate follow‑up for research. Should you wish to opt out for future invitations, you can do so at any time.

6) Disclosure of personal information
We do not sell personal information. We share it externally only as necessary to conduct the research you agreed to—for example, with the sponsoring client’s project team, facility/technology vendors (video platforms, transcription providers), and incentive/payment processors—under confidentiality and data‑security obligations. We may also disclose information if required by law/court order, to protect rights/safety, or in connection with a corporate transaction.

7) Security
We take reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, loss, misuse, or alteration (e.g., access controls and encryption where appropriate). No method of transmission or storage is fully secure.

8) Retention
We keep personal information only as long as necessary for research operations and to meet legal/contract requirements. As a general guide, certain records may be retained up to 10 years after your last interaction, unless a different period applies.

9) Children’s privacy (COPPA)
For any online activity involving a child under 13, we obtain verifiable parental consent before collecting, using, or disclosing personal information, consistent with the Children’s Online Privacy Protection Act (COPPA).

10) Participant database management
adhocM maintains a participant database solely to invite individuals to suitable future research. Participation is voluntary and may be discontinued at any time by contacting us (see Contact below).

11) Cookies & similar technologies
Our sites may use cookies or similar technologies to deliver core functionality, remember preferences, measure usage, and prevent fraud. You can control cookies through your browser; some features may not function without them.

12) Calls & text messages (SMS program)
If you provide a mobile number, you consent to receive study‑related texts (e.g., invites, confirmations, reminders).

· Opt‑out: reply STOP at any time; HELP for help.

· Frequency: recurring messages; frequency varies.

· Costs: message/data rates may apply; delivery not guaranteed; carriers not liable for delays.

· We do not sell your number or share SMS consent/phone numbers with third parties for marketing.

California Privacy Notice (CPRA)
Applies to California residents.

Your rights
· Know/Access the categories and specific pieces of personal information collected;

· Delete personal information;

· Correct inaccurate personal information;

· Opt out of “sale” or “sharing” (cross‑context behavioral advertising);

· Limit the use/disclosure of Sensitive Personal Information (SPI) where used beyond narrow purposes allowed by law;

· Non‑discrimination for exercising CPRA rights.

We also honor Global Privacy Control (GPC) signals for opt‑out where required.

How to submit a request
· Web form: https://adhocm.com/privacy-request-form

· Email: [email protected]

We will verify your identity before disclosing data, consistent with California law.

“Do Not Sell or Share” / “Your California Privacy Choices”
We do not sell personal information. If we share data for cross‑context behavioral advertising (for example, certain ad/retargeting cookies), you can opt out at any time via: Your California Privacy Choices (preferred single link), or Do Not Sell or Share My Personal Information (exact phrasing). Place the link in your site footer and honor GPC signals.

Minors
We do not knowingly sell/share data of consumers under 16. For children under 13, we obtain verifiable parental consent; for ages 13–16, affirmative consent would be required for any sale or sharing.

Notice of Financial Incentive (research payments)
· Material terms: the incentive amount varies by study; participation may involve providing contact details, screener responses, and, where applicable, audio/video or device/usage data.

· Opt‑in: by consenting to the specific study’s terms/consent form.

· Opt‑out/withdraw: email [email protected] (withdrawal does not affect incentives already earned under study rules).

· Value of data: good‑faith estimate based on the incentive amount and the operational value of your participation/data for that study.

International transfers
If you access our services from outside the U.S., your information may be transferred to, stored, or processed in the U.S. or other countries with different data‑protection laws. We apply protections consistent with this Policy and applicable law.

Accessibility & language
To request this Policy in another format or language (e.g., Spanish), contact us at [email protected].

Changes to this Policy
We may update this notice periodically. The Effective Date above shows the latest revision. Material changes will be highlighted in the Policy or otherwise communicated.

Web form: https://adhocm.com/privacy-request-form

Mail: adhocM Inc., 17322 Murphy Ave, Irvine, CA 92614